Privacy policy

Privacy Policy

This Privacy Policy describes how Zhimore ("we", "us", "our") collects, uses and protects your personal information. By using our website and making a purchase you agree to the practices described here.

1. Information we collect

  • Personal details you provide: name, email address, shipping and billing address, phone number.
  • Order information: products purchased, order history, payment processed by our secure payment partners (we do not store full card details).
  • Technical data: IP address, browser type, device type, cookies and analytics data.

2. How we use your information

  • To process and fulfill orders, including shipping and delivery.
  • To communicate about your order, account or customer service.
  • To improve our website, products and services.
  • To send marketing communications if you opted in (you may opt out at any time).

3. Sharing of information
We do not sell your personal information. We may share it with trusted service providers such as payment processors, shipping and logistics partners, email platforms and analytics providers, who may only use it to provide their services.

4. Cookies
We use cookies and similar technologies to enhance your browsing experience, remember preferences and analyze traffic. You can control cookies through your browser settings.

5. Legal basis for processing
Where required by law we process personal data on the bases of contract performance, legitimate interests, consent and legal obligation.

6. Data retention
We retain personal information only as long as necessary to fulfill the purposes described here, comply with legal obligations, resolve disputes and enforce our agreements.

7. Data security
We take reasonable measures to protect your information against unauthorized access, alteration, disclosure or destruction.

8. International data transfers
As we operate internationally, your data may be processed outside your country of residence. Where data is transferred outside the EEA we take appropriate safeguards such as standard contractual clauses.

9. Your rights (EU/EEA - GDPR)
You have the right to access, rectify, erase, restrict or object to processing, data portability, withdraw consent at any time, and lodge a complaint with your local supervisory authority.

10. Your rights (California - CCPA/CPRA)
California residents may request to know what personal information is collected, request deletion, opt out of sale or sharing, correct inaccurate information, and will not be discriminated against for exercising these rights.

11. Third-party links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.

12. Children's privacy
Our website is not intended for children under 13 and we do not knowingly collect their personal information.

13. Policy updates
We may update this Privacy Policy from time to time. The latest version is always posted on this page with an updated effective date.

14. Contact
Questions about this policy? Contact us at scchsm01@protonmail.com.

Effective date: September 15, 2026